Ophelos

Collections competes for Time, Attention and Money

With the cost of living increasing and our time getting ever more squeezed businesses and consumers are having to adapt… and we now also need to change.As Paul Chong from Ophelos explains it is a competition for attention and time… making our processes convenient, helpful and easy can make all the difference.Interesting perspective, especially given the start of this year. See the full interview and find out more about Ophelos -Here.… Read more

Digital Collections: Overapplied or Overdone?

We have all heard plenty about digital collections, but is this term overdone? Certainly, our understanding is maturing and Paul explains his perspective of how it is now being embedded into processes today (& for the future too)… it actually fits into much larger cultural and human-centric themes. See the full interview and find out more about Ophelos -> Here.

Technology First: Using digital collections tools in the right way

In this video Paul Chong from Ophelos chats about his experience and perspective on the evolution of digital collections in the UK. What works, how this is in some ways reflecting customer preferences that were there before, and where the real opportunity lays. Find out more about Ophelos -> Here.