RO-AR.com: Podcasts

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Industry Podcast Summaries

Podcast ¦ CX Files: Leo Lopez – RISE Global Solutions – The Top 5 Mistakes Startups Make With CX

Access the full podcast series here Key Takeaways Startups often lack investment in customer experience strategies, both financially and in terms… Read More »Podcast ¦ CX Files: Leo Lopez – RISE Global Solutions – The Top 5 Mistakes Startups Make With CX

Podcast ¦ Get out of wrap: The Break Room – a Linkedin Audio Event

Access the full podcast series here Key Takeaways Academies and grad base programmes are valuable for onboarding and training new employees… Read More »Podcast ¦ Get out of wrap: The Break Room – a Linkedin Audio Event

Podcast ¦ Collecting Thoughts: Managing Risk with Repeat Clients

Access the full podcast series here Key Takeaways Building relationships with clients, both internally and externally, is crucial in the credit… Read More »Podcast ¦ Collecting Thoughts: Managing Risk with Repeat Clients

Podcast ¦ Next In Queue: We Have the Technology featuring Neal Travis

Access the full podcast series here Key Takeaways Building a community platform for HR professionals is a valuable tool for fostering… Read More »Podcast ¦ Next In Queue: We Have the Technology featuring Neal Travis

Podcast ¦ CX Passport: The one where he unifies CX – Adam Powers CX OpenToWork E178

Access the full podcast series here Key Takeaways The importance of unifying different parts of an organisation to create a cohesive… Read More »Podcast ¦ CX Passport: The one where he unifies CX – Adam Powers CX OpenToWork E178

Podcast ¦ RO-AR.com: Digital Adoption Insights from Canada, the US and the UK

Access the full podcast series here Key Takeaways Digital adoption is a crucial trend in the collections industry, emphasising automation,… Read More »Podcast ¦ RO-AR.com: Digital Adoption Insights from Canada, the US and the UK

Podcast ¦ What the Future: Leaders Life Stories with Patrick Quinton – Smith

Access the full podcast series here Key Takeaways Biases will likely not be completely eliminated, but efforts are being made to… Read More »Podcast ¦ What the Future: Leaders Life Stories with Patrick Quinton – Smith

Podcast ¦ What the Future: Leaders Life Stories with Luke Murphy

Access the full podcast series here Key Takeaways Luke Murphy's career path has been a squiggly line, with trial and error… Read More »Podcast ¦ What the Future: Leaders Life Stories with Luke Murphy

Podcast ¦ Debt Talk: Debt Talk Leasehold & charges

Access the full podcast series here Key Takeaways There are numerous issues in the leasehold sector, including service charge abuses, lack… Read More »Podcast ¦ Debt Talk: Debt Talk Leasehold & charges