RO-AR.com: Podcasts

Access the full podcast series here Key Takeaways Ableism is a form of discrimination against disabled people and should be recognised… Read More »Podcast ¦ Vulnerability Matters: Episode 25 – Is ‘ableism’ more than another buzzword With Celia Chartres-Aris and Chris Fitch

Access the full podcast series here Key Takeaways Loyalty in the Workplace: Employees now prioritise purpose, development, and a positive work… Read More »Podcast ¦ Get out of wrap: The Break Room – a Linkedin Live Audio event

Access the full podcast series here Key Takeaways Tara Desai is the Director of Product Marketing for martech and ad tech… Read More »Podcast ¦ Punk CX: If it matters for your customer, it’s important – Interview with Tara DeZao, Simon Thorpe and James Dodkins of Pega

Access the full podcast series here Key Takeaways Artificial intelligence (AI) can support caregivers by enhancing efficiency and effectiveness in decision-making… Read More »Podcast ¦ Informing Choices: The Future of AI in the Care Economy with Alex Whittington

Access the full podcast series here Key Takeaways Klarna: Reported a 27% revenue increase, driven by expanded transaction volumes and improved… Read More »Podcast ¦ Credit Shift: News Update The Importance of Data Quality in AI , Managing Expectations in the AI Industry

Access the full podcast series here Key Takeaways Embracing cultural relativity and understanding different communication styles leads to stronger teams and… Read More »Podcast ¦ Next In Queue: Different Strokes for Different Folks featuring Bunyamin Cankirli

Access the full podcast series here Key Takeaways Africa, particularly Ghana, boasts a demographic dividend that makes it a prime market… Read More »Podcast ¦ CX Passport: The one with CX in Ghana – Kojo Hayford, Founder CEO at eSAL E181

Access the full podcast series here Key Take Aways Personalization is evolving towards individualization, where each customer receives a unique experience… Read More »Podcast ¦ Punk CX: Print-era thinking is holding personalization efforts back – Interview with Vivek Sharma on Movable Ink

Access the full podcast series here Key Takeaways The debt collection industry is experiencing several trends: a plateau in roll… Read More »Podcast ¦ RO-AR.com: Debt Collections Insights Across Markets

Access the full podcast series here Key Takeaways The CX movement has negatively impacted customer experience due to its overemphasis and… Read More »Podcast ¦ Next In Queue: May I See Your Rental Agreement featuring Amas Tenumah