RO-AR Podcast: Access here
Podcast ¦ Next In Queue: A Little Dignity and a Little Respect featuring Stacy Sherman
Access the full podcast series here Stacy Sherman, a professional speaker, advisor, LinkedIn instructor, author, and podcaster, discusses the challenges and… Read More »Podcast ¦ Next In Queue: A Little Dignity and a Little Respect featuring Stacy Sherman
Podcast ¦ CX Files: Dr Lollie Mancey – UCD Innovation Academy – Resilience And WorkLife Balance In The CX Workplace
Access the full podcast series here CX Files Podcast Summary Welcome to the CX Files podcast summary for the episode aired… Read More »Podcast ¦ CX Files: Dr Lollie Mancey – UCD Innovation Academy – Resilience And WorkLife Balance In The CX Workplace
Podcast ¦ CX Passport: The one with outcomes not experiences – Jermaine Edwards B2B Customer Growth Strategist E157
Access the full podcast series here This podcast episode features a conversation with Jermaine Edwards, the founder and chief customer growth… Read More »Podcast ¦ CX Passport: The one with outcomes not experiences – Jermaine Edwards B2B Customer Growth Strategist E157
Podcast ¦ Collecting Thoughts: Using Data to Humanize Collections
Access the full podcast series here : https://blog.crsoftware.com/podcast-advanced-technology-for-collections-with-chris-hopkins Summary: In this podcast episode, Eric Ferguson, an industry expert with over… Read More »Podcast ¦ Collecting Thoughts: Using Data to Humanize Collections
Podcast ¦ Vulnerability Matters: Episode 13 – Lived experience with Dan Holloway and Chris Fitch
Access the full podcast series here Podcast Summary: This podcast episode discusses the concept of lived experience and its relevance… Read More »Podcast ¦ Vulnerability Matters: Episode 13 – Lived experience with Dan Holloway and Chris Fitch
Podcast ¦ CX Files: Bruce Winder – The Future Opportunities And Challenges For CX In Retail
Access the full podcast series here: https://cxfiles.libsyn.com/ Summary: In this podcast episode, the hosts discuss the state of customer experience… Read More »Podcast ¦ CX Files: Bruce Winder – The Future Opportunities And Challenges For CX In Retail
Podcast ¦ Punk CX: The CX value model and linking experience to business outcomes – Interview with Michael Hinshaw of McorpCX
Access the full podcast series here: https://pod.co/punk-cx/ Summary Michael Hinshaw, President of M Corp CX, discussed the need to understand… Read More »Podcast ¦ Punk CX: The CX value model and linking experience to business outcomes – Interview with Michael Hinshaw of McorpCX
Podcast ¦ Get out of wrap: 185 Katie Davies of DDC OS chats about her passion for The North & DDC Discusses
Access the full podcast series here: https://getoutofwrap.com/ Summary In this podcast, Katie Davies, Client Development Director at DDC OS, discusses… Read More »Podcast ¦ Get out of wrap: 185 Katie Davies of DDC OS chats about her passion for The North & DDC Discusses
Podcast ¦ Credit Shift: Pathways to AI Implementation and Excellence Ethical, Strategic and Operational Insights
Access the full podcast series here: https://credit-shift.captivate.fm/ Summary This podcast episode discusses the barriers to adopting artificial intelligence (AI) in… Read More »Podcast ¦ Credit Shift: Pathways to AI Implementation and Excellence Ethical, Strategic and Operational Insights
Podcast ¦ CX Files: Vaishali Dialani – Konabos – CX And Data-Driven Analytic Decisions
Access the full podcast series here CX Files Podcast - Leveraging Data and Analytics in CX Strategy Summary This podcast episode… Read More »Podcast ¦ CX Files: Vaishali Dialani – Konabos – CX And Data-Driven Analytic Decisions