RO-AR Podcast: Access here
Podcast ¦ Vulnerability Matters: Episode 16 – Tackling loneliness with Amy Perrin and Chris Fitch
Access the full podcast series here Summary: This podcast episode explores the issue of loneliness in the UK and its impact… Read More »Podcast ¦ Vulnerability Matters: Episode 16 – Tackling loneliness with Amy Perrin and Chris Fitch
Podcast ¦ Get out of wrap: 187 Chara-Lea Pidduck shares her inspiring story
Access the full podcast series here Summary Shara Lee Pinnock, a senior subject matter expert at DDC Outsourcing, shares her journey… Read More »Podcast ¦ Get out of wrap: 187 Chara-Lea Pidduck shares her inspiring story
Podcast ¦ Punk CX: Leadership, storytelling and why it is an art and it needs to be taught – Interview with Gareth Higgins
Access the full podcast series here Summary Gareth Higgins, an Irish writer, and story activist, discusses the power of storytelling and… Read More »Podcast ¦ Punk CX: Leadership, storytelling and why it is an art and it needs to be taught – Interview with Gareth Higgins
Podcast ¦ Next In Queue: Trust featuring Frank Mona III
Access the full podcast series here Summary: The concept of servant leadership is discussed in a podcast episode featuring Frank Monachello,… Read More »Podcast ¦ Next In Queue: Trust featuring Frank Mona III
Podcast ¦ CX Files: Alex Mead – Total CX – Bahrain For Nearshore And Offshore CX
Access the full podcast series here Summary This podcast features a conversation with Alex Meade, CEO of total CX, who shares… Read More »Podcast ¦ CX Files: Alex Mead – Total CX – Bahrain For Nearshore And Offshore CX
Podcast ¦ Credit Shift: News Update – Gen AI in Banking, Credit Card Transaction Fees, AI Ethics and The Human Touch
Access the full podcast series here Summary JP Morgan CEO, Jamie Dimon, released his annual investment letter to shareholders, in which… Read More »Podcast ¦ Credit Shift: News Update – Gen AI in Banking, Credit Card Transaction Fees, AI Ethics and The Human Touch
Podcast ¦ Next In Queue: It’s Not About Us featuring Sarah Hatter
Access the full podcast series here Summary This podcast episode discusses the importance of community in events and how to evaluate… Read More »Podcast ¦ Next In Queue: It’s Not About Us featuring Sarah Hatter
Podcast ¦ Credit Shift: News Update Trust in BNPL, AI Performance and Consumer Duty Challenges
Access the full podcast series here Summary This podcast discusses recent news, events, reports, and trends in the credit industry. The… Read More »Podcast ¦ Credit Shift: News Update Trust in BNPL, AI Performance and Consumer Duty Challenges
Podcast ¦ CX Files: Chris Hague – yoummday – CCW Berlin Feedback And The Future Of CX
Access the full podcast series here Summary In this podcast episode, Mark Hillary interviews Chris Hague from UWM.DE about the changing… Read More »Podcast ¦ CX Files: Chris Hague – yoummday – CCW Berlin Feedback And The Future Of CX
Podcast ¦ CX Diaries: Leading the Charge in Customer Service A CEO’s Journey to Revolutionising Support with Tech and Empathy
Access the full podcast series here Summary In this podcast episode, the CEO of CX Connector discusses his journey to becoming… Read More »Podcast ¦ CX Diaries: Leading the Charge in Customer Service A CEO’s Journey to Revolutionising Support with Tech and Empathy