RO-AR Podcast: Access here
Podcast ¦ Debt Talk: Debt Talk Poverty & ethnicity premium
Access the full podcast series here Summary: This podcast episode discusses the concept of poverty premium and its impact on individuals… Read More »Podcast ¦ Debt Talk: Debt Talk Poverty & ethnicity premium
Podcast ¦ Punk CX: You don’t get promoted for teaching people how to wash their hands – Interview with James Lawther
Access the full podcast series here Welcome to the punk CX podcast! In this episode, Adrian Swinscoe interviews James Lowther, a… Read More »Podcast ¦ Punk CX: You don’t get promoted for teaching people how to wash their hands – Interview with James Lawther
Podcast ¦ CX Files: Nirali Amin – LivePerson – The State Of Customer Conversations And The AI Gap
Access the full podcast series here Summary Live Person's research reveals a gap between how businesses perceive AI and how customers… Read More »Podcast ¦ CX Files: Nirali Amin – LivePerson – The State Of Customer Conversations And The AI Gap
Podcast ¦ Next In Queue: Who Do You Trust featuring Dawud Gordon and Ivan Milenkovic
Access the full podcast series here Summary This podcast episode discusses the importance of security in the BPO sector and how… Read More »Podcast ¦ Next In Queue: Who Do You Trust featuring Dawud Gordon and Ivan Milenkovic
Podcast ¦ CX Passport: The one with Customer Trust – Ilenia Vidili Customer Centricity Advisor E163
Access the full podcast series here Summary Elenia Vitali, a customer experience advocate, discusses the importance of customer centricity and how… Read More »Podcast ¦ CX Passport: The one with Customer Trust – Ilenia Vidili Customer Centricity Advisor E163
Podcast ¦ Vulnerability Matters: Episode 17 – Being a carer with Trevor Salomon and Chris Fitch
Access the full podcast series here Summary This podcast episode focuses on the experience of being an unpaid carer. It highlights… Read More »Podcast ¦ Vulnerability Matters: Episode 17 – Being a carer with Trevor Salomon and Chris Fitch
Podcast ¦ CX Diaries: Unveiling the Hidden Potential of Contact Centres Attracting and Developing Tomorrow’s Talent with Julia Morgan
Access the full podcast series here Summary This podcast episode features an interview with Julia Morgan, South Directorate Manpower, as she… Read More »Podcast ¦ CX Diaries: Unveiling the Hidden Potential of Contact Centres Attracting and Developing Tomorrow’s Talent with Julia Morgan
Podcast ¦ CX Passport: The one with LEGO Serious Play – Sirte Pihlaja, CEO & LEGO Serious Play Facilitator E162
Access the full podcast series here Summary In this podcast episode, the guest, Sirke Tepeli Elglund, discusses the importance of creativity… Read More »Podcast ¦ CX Passport: The one with LEGO Serious Play – Sirte Pihlaja, CEO & LEGO Serious Play Facilitator E162
Podcast ¦ RO-AR.com: The Evolving Landscape of Digital Security
Access the full podcast series here In this podcast episode, the hosts interview two experts in cybersecurity, Kevin Brown and… Read More »Podcast ¦ RO-AR.com: The Evolving Landscape of Digital Security
Podcast ¦ Collecting Thoughts: How Collections and Brand Work Together
Access the full podcast series here Summary: In a podcast episode, Daniel CBus, Senior Business Operations Manager at Dish Network, discusses… Read More »Podcast ¦ Collecting Thoughts: How Collections and Brand Work Together