RO-AR.com: Podcasts

Access the full podcast series here Key Take Aways The pace of technological change is driving the need for continuous reskilling… Read More »Podcast ¦ Informing Choices: The Reskilling Emergency – The Age of the Continuous Newbie with Cat Barnard

Access the full podcast series here Key Takeaways There has been a significant increase in the adoption of digital collection… Read More »Podcast ¦ RO-AR.com: Harnessing Data – Efficient Workflows and Decision Making

Access the full podcast series here Summary Rachel Williams discusses the concept of designed resilience in a podcast episode. She talks… Read More »Podcast ¦ Next In Queue: Looking Down the Barrel of a Gun featuring Rachel Williams

Access the full podcast series here Key Take Aways UK debt repayments increased significantly in April 2024, with a 25% year-on-year… Read More »Podcast ¦ Credit Shift: News Update FinTech Developments, Stripe’s Evolution and UK Financial Vulnerability

Access the full podcast series here Summary Welcome to the CX Passport podcast, where the guest, David Balco, shares his insights… Read More »Podcast ¦ CX Passport: The one where he just fixes it please – David Balko CX OpenToWork E170

Access the full podcast series here Key Take Aways The importance of international participation in outsourcing events, as highlighted by Nearshore… Read More »Podcast ¦ CX Files: Erin Broecker – Teleperformance – Using Content To Learn More About CX

Access the full podcast series here Key Take Aways Jeff Comstock's career at Microsoft spans nearly 24 years, focusing on enterprise… Read More »Podcast ¦ Punk CX: Lessons learnt from testing Copilot for service across tens of thousands of service engineers – Interview with Jeff Comstock of Microsoft

Access the full podcast series here Summary: This podcast discusses the evolution of customer experience management (CX) in Canada and challenges… Read More »Podcast ¦ CX Files: Michael Morrison – NCRI Inc – CX And BPO Trends In Canada

Access the full podcast series here Summary This podcast discusses the concept of "shitification," a term coined by Cory Doctorow to… Read More »Podcast ¦ Next In Queue: We’re a New Wave Band featuring David Powers

Access the full podcast series here Key Takeaways: OpenAI went through a tumultuous period with the firing and rehiring of… Read More »Podcast ¦ TED Daily: Sunday Pick What really went down at OpenAI and the future of regulation w Helen Toner