Podcast ¦ Credit Shift: News Update Vulnerable Customers, AI Innovations and Market Scrutiny

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Credit Shift News and Updates podcast features Paul Sweeney, Co-Founder and Chief Strategy Officer, and Billy Jones, Chief Operating Officer, of WebU. In this episode, they discuss the recent nomination of WebU as the Best Technology Provider in the Vulnerable Customer Identification category at the UK Credit Awards. They also cover general industry news, such as the stability in credit card balances and the reliance on telecom providers for debt support information. The podcast highlights Klarna's use of AI to draft legal contracts and the adoption of AI tools by Klarna employees. Visa's initiatives in flexible credentials, card tap technology, and data tokens are also mentioned. Lastly, the podcast explores the release of an impressive voice assistant by OpenAI but questions its use of data related to Scarlett Johansson and raises concerns about ethics and responsibility in AI development.
Key Points:

WebU has bee...

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