Podcast ¦ Vulnerability Matters: Episode 30 – There’s more to blind customers than Braille with Holly Tuke

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Key Takeaways

Holly Chuck utilizes her blog to communicate her experiences as a blind individual, fostering community and providing insights into sight loss.
The use of everyday scenarios, such as public transportation and mobile phone use, makes the discussion of sight loss relatable and educational.
There is an important distinction between the medical model and the social model of disability, with the latter focusing on societal barriers rather than individual limitations.
The spectrum of vision impairment is diverse, and misconceptions about blindness often persist, with 93% of blind individuals able to perceive some form of light or shape.
Accessibility is vital for blind customers in everyday services like banking and utilities; significant weaknesses in this area can lead to negative experiences.
The importance of reasonable adjustments extends to various formats of communication, including electronic, large print, and audio options.
The ...