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New Developments in Civil Law Enforcement
During a podcast interview, Russell Hamlin Boone, CEO of the Civil Law Enforcement Association, discussed the latest developments in the enforcement world, particularly since the COVID-19 pandemic. One major development is the establishment of the Enforcement Conduct Board as an independent oversight body, which aims to provide a more independent voice for the industry based on evidence. The use of technology has also transformed the enforcement sector, allowing for better communication and understanding of individuals' circumstances. Additionally, the podcast highlighted the recent review of rules around enforcement and debt collection within the local authority sector, which did not result in substantial regulatory changes.
Key Points:
Enforcement firms have undergone a reform program to improve industry practices, including the introduction of an independent code of practice and an independent complai...
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