Podcast ¦ Punk CX: Print-era thinking is holding personalization efforts back – Interview with Vivek Sharma on Movable Ink

Access the full podcast series here

Key Take Aways

Personalization is evolving towards individualization, where each customer receives a unique experience tailored to their preferences and needs.
The concept of autonomous marketing involves leveraging AI to create personalized content and campaigns for each individual customer.
Content creation, decisioning, and generation are key areas where AI can be utilized to enhance personalization efforts.
Marketers are exploring the use of AI for content creation, particularly in copywriting and image generation.
There is a growing need for marketers to trust AI in decision-making processes to improve customer engagement and drive revenue.
The traditional campaign model is being reimagined to focus on delivering individualized experiences to customers.
AI-powered autonomous marketing platforms like Movable Ink's Studio are enabling brands to create dynamic and personalized content for their customers.
A shift towards systems of sys...

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