In this clip Emma Skygebjerg, Director WFM at Puzzel talks the increasing complexity we now have around volume forecasting. Extra channels, each with different characteristics are introducing an increasing number of variables, and degrees of freedom that need to be modelled.
WFM systems are increasingly turning to technology and modelling techniques to help provide the accuracy needed.
See the full interview and find out more about Puzzel -> Here.
In association with Cloud Tech Gurus
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