Insight and Research

Summary The Financial Conduct Authority (FCA) outlines the implementation of Consumer Duty, highlighting areas of good practice and improvement needed… Read More »INSIGHTS ¦ Consumer Duty Implementation update – FCA

Summary The Financial Crime Guide (FCG) November 2023 edition offers comprehensive guidance for firms across all FCA-supervised sectors to counter… Read More »INSIGHTS ¦ Financial Crime Guide – FCA

Summary The "Online Nation 2023" report provides a comprehensive overview of the UK's digital landscape, highlighting trends in internet usage,… Read More »INSIGHTS ¦ Online Nation 2023 Report – OFCOM

Summary The Credit Information Market Study Final Report addresses significant aspects of the credit information market, emphasizing the importance of… Read More »INSIGHTS ¦ Credit Information Market Study – Final Report

Summary The "Household Finance Review Q3 2023" review provides a comprehensive analysis of the UK's household financial behavior during the… Read More »INSIGHTS ¦ Household Finance Review – Q3 2023

Summary The "Getting the Message" report by StepChange Debt Charity delves into how their communications impact clients seeking debt advice.… Read More »INSIGHTS ¦ Getting the Message

Summary The CB Insights report for 2024 highlights the rapid evolution and impact of generative AI across various sectors, predicting… Read More »INSIGHTS ¦ Generative AI Predictions for 2024

Summary The IMA Research Report from January 2024 focuses on casework requirements and workloads in the money advice sector, reflecting… Read More »INSIGHTS ¦ Case work requirements and workloads in the money advice sector

Summary The Inside FCA Podcast episode, featuring FCA Consumer Policy Manager Richard Wilson, delves into the consumer understanding outcome of… Read More »INSIGHTS ¦ FCA Podcast – Explaining the Consumer Duty consumer understanding outcome

Summary of the speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at KPMG. Summary The Financial Conduct Authority… Read More »INSIGHTS ¦ FCA Consumer Duty: the art of the possible in a year