In today’s bulletin
General update
Credit information market study Blog
Credit Union & Community Bank event on 12 December – IVA workshop
Ofwat - Service for all vulnerability guidance
Ofgem publishes support for 'at risk' customers
Public consultation: UKRN Strategy 2024-27
Personal insolvency statistics – November 2023
FOS Quarterly Complaints – Q2 2023/24
Collaborations & acknowledgements
Events
Training
General update
We are expecting another FCA ‘portfolio’ letter early in the New Year and then a countdown to the CONC 8 review. It should come as no surprise that this will align with the key messages from the webinar of 6 December 2023 and the specific messages of Roma Pearson. Changes to the FCA application pages on their website from 13 December also reinforce these messages and that the Consumer Duty is now baked into almost every communication.
Consumer Duty reporting by July 2024
Following discussions with those already engaged with the FCA and/or supplying informati...
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