DEMSA bulletin: Financial Crime / Consumer Duty / ICO / CSA research / Training / Collaboration / Events

In today’s bulletin:

General update
Ombudsman News 194
Consumers have an over-exaggerated fear of debt litigation
ICO data controller study
Training
Collaborations
Events

General update
Citizens Advice responded to the announcement that Royal Mail will increase the price of 1st class stamps to £1.65 from October 2024.
“This price stamp increase couldn’t be coming at a worse time for consumers, who will now be paying more than double the price of a 1st class stamp compared to five years ago.”
Link: https://www.citizensadvice.org.uk/about-us/media-centre/press-releases/citizens-advice-reacts-to-royal-mails-1st-class-stamp-price-increase/
Link: https://www.citizensadvice.org.uk/about-us/media-centre/press-releases/citizens-advice-responds-to-ofcoms-announcement-on-the-future-of-the-postal-service/
Interesting CAP report on Deficit Budgets
I attended the HM Treasury Fairness Group affordability sub-group meeting on 5 September featuring Sue Owen-Bailey from Equifax presenting the highlig...

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