ROAR Knowledge Base Pages

Secrets of Digital Collections Strategies

The last couple of weeks I have been spending some time with the Digital DRA team discussing digital collections and their digital approach debt resolution. They have been up for a couple of awards, including one for work with E.ON Next, so I have been itching to understand their… their secret sauce… What is key to a great digital collections strategy? It is a question I am often asked, both in the UK and other markets, so thought it It… Read more

Collections and Recoveries Trends and Benchmarking – 2023

We are updating our survey on Collections and Recoveries Trends and Benchmarking for the end of 2023. This covers all markets and market sectors. IEHub have kindly agreed to support this survey and we have included a copy of the questionnaire below. Information will be anonymised, and aggregated, with a copy of the results distributed to all participants and shared at industry forums. If you would like to take part please complete the questionnaire below, it should only take a… Read more

Debt Collections Community – Trends and Benchmarking – 2023

We are updating our survey on Collections and Recoveries Trends and Benchmarking for the end of 2023. This covers all markets and market sectors. We have included a copy of the questionnaire below. Information will be anonymised, and aggregated, with a copy of the results distributed to all participants and shared at industry forums. If you would like to take part please complete the questionnaire below, it should only take a few minutes (or use this link to access the… Read more

Collections and Recoveries Trends and Benchmarking – 2023

We are updating our survey on Collections and Recoveries Trends and Benchmarking for the end of 2023. This covers all markets and market sectors. Exus have kindly agreed to support this survey and we have included a copy of the questionnaire below. Information will be anonymised, and aggregated, with a copy of the results distributed to all participants and shared at industry forums. If you would like to take part please complete the questionnaire below, it should only take a… Read more

Collections and Recoveries Trends and Benchmarking – 2023

We are updating our survey on Collections and Recoveries Trends and Benchmarking for the end of 2023. This covers all markets and market sectors. Trustfolio have kindly agreed to support this survey and we have included a copy of the questionnaire below. Information will be anonymised, and aggregated, with a copy of the results distributed to all participants and shared at industry forums. If you would like to take part please complete the questionnaire below, it should only take a… Read more