Event Summaries

EVENT SUMMARY+ ¦ Behavioural Science and its use in Collections

Roundtable and workshop discussing the use of behavioural science techniques, and their applicability, plus use cases, in Collections. This Live event was held at Canada House in London, and sponsored by Symend and Cowry consulting. Key Take Aways Behavioural science can improve customer engagement and outcomes in collections through personalized interventions Technologies like AI and machine learning enable operationalizing behavioural science at scale Segmentation based on psychological traits provides more effective personalization than traditional metrics Early intervention through behavioural archetypes… Read more

EVENT SUMMARY ¦ Quantum Tech 2024 – Use Cases

Day three of the event really focused on practical use cases and developments. Everything from defense, energy, engineering to FMCG and Finance, practical applications are under development. Key Take Aways Quantum computing can handle much larger matrices, making it ideal for complex financial models that classical computers struggle with.Rolls-Royce has developed scalable techniques to reduce the complexity of encoding matrices in quantum algorithms, a potential breakthrough for large-scale financial computations.Hybrid computing, combining CPUs and quantum devices, is emerging as a… Read more

EVENT SUMMARY ¦ Quantum Tech 2024 – Quantum Computing

Day two of the event focused on Quantum Computing, some of the progress and challenges. Good discussion on the state of hardware development, error correction and future use cases (esp medical and chemical/enviromental modelling). Key Take Aways Quantum computing has significant potential for solving complex optimisation problems in financial services, particularly in portfolio management and risk analysis.Financial institutions are increasingly focusing on both offensive and defensive capabilities, preparing for the disruption quantum computing could bring to encryption and data security.Quantum… Read more

EVENT SUMMARY ¦ Quantum Tech 2024 – Quantum Cryptography

Day one of the event was around Quantum Cryptography. Clearly an area of foucs and concern as quantum computers could represent a risk to existing cryptography standards. Key Takeaways Quantum computing and cryptography are advancing rapidly, necessitating proactive measures in quantum safety for financial institutions.The financial sector lags in quantum awareness, with only 3% of institutions actively working on quantum-safe strategies.Post-quantum cryptography (PQC) standards from NIST represent a significant milestone in preparing for quantum threats.Quantum threats are underestimated by many… Read more

EVENT SUMMARY ¦ StepChange Connected 2024

Another great event from StepChange again this year. Always great to hear from the regulators live and hear some of the lived experience from clients too, very compelling. It is impressive to see how StepChange is moving forward with its digital strategy too, not just to automate what they have but also build towards the bigger goal of further reach, and great outcomes for clients. Lots of transparency with partners on feedback, intergration and what is needed too. Very impressive.… Read more

EVENT SUMMARY ¦ CSA 2024 Conference – UKCCC

An great conference and discussion again this year, at what was a fabulous venue. Some good discussion about expected economics (from the telegraph), albeit somewhat downbeat and update from the regulator and a great political assessment (Guardian) of where we are at with the new government.Stand out for me was the potential for a lot of further turmoil and uncertainty for the future… and from the regulator the importance of data and taking actions to measure good customer outcomes. They… Read more