EVENT SUMMARY ¦ FCA: Vulnerabilty and Consumer Outcomes discussion
Kevin Still and Chris Warburton caught up to discuss the recent FCA vulnerability process review webinar, and other outcomes such as the study on Consumer Outcomes. Plenty going on at the moment and signalling what may be needed going forward for the industry.
A dive into the FCA’s recent webinar on consumer vulnerability, highlighting key takeaways, regulatory themes, and the evolving landscape of consumer protection. The discussion industry gaps in vulnerability testing, the role of digital and AI solutions, and… Read more