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Insights: Connecting for Growth – A Makeover for Your Marketing Operating Model

Summary This McKinsey report explores how consumer and retail marketing leaders can redesign their operating models to drive business growth. The study, based on a survey of 104 global C-level marketing executives, emphasizes the need for agility, collaboration, and new capabilities such as generative AI. It proposes an integrated marketing model that connects teams, streamlines processes, and enhances data-driven decision-making for sustained growth. Key Take Aways Growth Responsibility: CMOs now oversee both traditional marketing and emerging functions like AI and… Read more

Insights: December 2024 Money Statistics

Sadly this was the last one ever of this report.. Summary Published by The Money Charity, this report provides a monthly overview of UK personal debt, spending, and savings, offering insights into financial pressures amidst rising costs and economic challenges. The statistics cover topics such as inflation, debt trends, housing affordability, and financial well-being, serving as a resource for policymakers, financial institutions, and consumers. Key Take Aways Inflation Rate: 2.3% in the year to October 2024.Personal Debt: UK personal debt… Read more

Insights: Consumer Debt and Mental Health – UK Parliament

Summary This briefing, authored by Clare Lally for the UK Parliament, explores the relationship between consumer debt and mental health. It discusses how debt influences well-being, highlighting systemic and personal factors contributing to “problem debt.” The report also evaluates existing support systems, including government schemes and the role of non-profits, while offering policy considerations to integrate financial and mental health services. Key Take Aways Two-way Relationship: People with mental health issues are three times more likely to experience problem debt.Vulnerability:… Read more

Insights: Research into Concerns Around Individual Voluntary Arrangements (IVAs)

Summary Commissioned by the Insolvency Service, this October 2024 report investigates the prevalence of poor take-on practices in Individual Voluntary Arrangements (IVAs). The research assesses whether IVA providers follow regulatory protocols, particularly around consumer advice, affordability assessments, and fee transparency. The findings aim to improve IVA oversight and ensure better consumer outcomes under evolving insolvency regulations. Key Take Aways High Rate of Poor Take-on: 60% of sampled terminated IVAs showed poor practices during setup.Prevalent Issues: Income and expenditure mismanagement occurred… Read more

Insights: Market Study into the Provision of Premium Finance

Summary This FCA market study explores the provision of premium finance, focusing on motor and home insurance policies. The study aims to assess whether the market offers fair value to consumers and how effectively competition functions. With rising insurance premiums, the demand for premium finance has increased, particularly among vulnerable customers. The FCA seeks to identify any regulatory or structural issues and potential remedies to ensure good consumer outcomes under the Consumer Duty framework. Key Take Aways Consumer Usage: Over… Read more

Insights: Borrower Support Report – Stop Loan Sharks Initiative 2024

Summary This report, prepared by the England Illegal Money Lending Team (IMLT), provides insights into the experiences and support needs of borrowers impacted by illegal money lenders (“loan sharks”). It examines borrower demographics, the impact on mental health and financial well-being, and outlines strategies to support victims, including engagement with community partners and debt advisory services. Key Take Aways Borrower Demographics: 59% female borrowers; 67% of households earn under £20,000 annually.Housing: 49% live in social housing, while 13% own homes.Mental… Read more