Demsa

DEMSA bulletin: Credit Unions / BoE report / Complaint handling / AI governance / Collaborations / Events / Training

In today’s bulletin: General update Enforcement News – Autumn edition FOS – quarterly statistics – growing trends NCSC guide on Incident Management AI governance in debt services Training Collaborations Events General update StepChange responds to Bank of England Money and Credit statistics Net consumer credit borrowing rose to £1.2 billion in July 2024, from £0.9 billion in June. Within this, net borrowing through credit cards remained stable at £0.5 billion in July, while net borrowing through other forms of consumer… Read more

DEMSA bulletin: Personal Insolvency / Fair Value / DROs / ML / Energy prices / Training / Collaborations / Events

In today’s bulletin: General update Personal insolvency statistics DRO eligibility assessments Fair Value Assessments Training Collaborations Events General update Attention is already focusing on Winter fuel prices ahead of rises in the next quarter. For a household with typical gas and electricity consumption, and paying by direct debit, an annual bill will rise to £1,717 from October 2024, an increase of £149 compared with now. Ofgem has announced that its energy price cap will rise to £1,717 from 1st October 2024, an increase… Read more

DEMSA bulletin: AI in Debt Advice / Cyber / FCA update / Personal Insolvency / CONC 8 / Collaborations / Events

In today’s bulletin: General update AI in debt advice How technology is better aiding consumer outcomes Expanding variable recurring payments - Response to the call for views (CP23/12) IVA reporting requirements under Rule 8.26(4) - IPA reminder Consultation on ECB Standards for Enforcement Work and Oversight Model ICO on cyber-attacks Collaborations Events General update Overall, a slow news week with the Summer holidays and many out-of-office replies. Overall prices rose by 2.2% in the year to July 2024, slightly above… Read more

DEMSA bulletin: ‘Green Shoots’ / CONC 8 review / Personal Insolvency Reform / Collaborations / Events

In today’s bulletin: General update Scottish formal debt solutions stats – Q2 2024 StepChange June 2024 debt statistics ABI – Consumer Duty one year on Collaborations Events General update I am reviewing the outputs from the May 2024 workshops on Personal Insolvency Reform and hope to provide updates in the near future. A number on the circulation supported the 4 workshops. I also have a Teams call with the FCA policy team with Melanie this week, where we are discussing… Read more

DEMSA bulletin: Frogs / Lily Ponds / Duty / ICO / Data Sharing / Vulnerability / Collaborations / Events

In today’s bulletin: General update FCA webinar on 31 July 2024 - Consumer Duty one year on Review of FCA requirements following the introduction of the Consumer Duty ICO post on responsible data sharing MaPS - Tackling problem gambling and problem debt Registry Trust Q2 2024 stats CP24/15: Handling rules for motor finance complaints Credit union annual statistics – 2023 Barry Hind blog – QA going forward under the Duty Collaborations Events General update The Bank of England finally cut… Read more

DEMSA bulletin: Personal Insolvency / Cyber / Open Banking / Duty calls / Collaborations / Events

In today’s bulletin: General update StepChange response to the King’s Speech for those in problem debt Latest Credit Information Market Study from IWG in July 2024 Personal insolvency statistics Call for information on 'big tech' and digital wallets Cyber Security and Resilience Bill Collaborations Events General update Really please to see that Nikhil Rathi, Chief Executive at the FCA, is speaking at the StepChange Connected event in September 2024 that I am attending. We covered the FOS annual report earlier… Read more